Privacy Policy

Privacy Policy

Effective Date: 1 October 2024

We don’t just offer quality insurance cover that’s got your back, we also take the safeguarding of your personal information, super seriously, too. At 1st 4 Men Insurance (Pty) Ltd. FSP39313, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you visit our website and engage with our services.

  1. Introduction

1st 4 Men Insurance (Pty) Ltd. FSP39313 (“we,” “us,” “our”) is a financial services provider. (We know you know that, but our Lawyers insisted that we make that clear.) This Privacy Policy applies to all visitors, users, and customers of our website and online services.

  1. Information We Collect

Times have changed, and we’re governed by some strict rules and regulations around your data. We collect various types of information in connection with the services we provide, including:

  • Personal Information: This includes your name, contact details, email address, date of birth, identification number, and other information you provide when requesting a quote or using our services.
  • Financial Information: Information related to your financial status, including income, credit history, and other details necessary for providing you with an accurate quote.
  • Technical Data: We promise that we’re not intentionally snooping around, but there’s some info that by law, we have to keep a record of: Information about your use of our website, including your IP address, browser type, device information, and browsing history.
  • Marketing Data: Information on your preferences, feedback, and engagement with our marketing communications.
  1. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide Services: We use your personal and financial information to process your requests, provide you with quotes, and manage your policies better.
  • To Improve Our Services: We may use your data to enhance and personalize your experience on our website and to improve our products and services.
  • To Communicate with You: We may send you emails, SMS, or other communications regarding your quote requests, policy updates, and marketing offers, to keep you in the loop.
  • To Comply with Legal Obligations: We may be required to use or disclose your information to comply with legal obligations, regulatory requirements, or to protect our rights and interests.
  1. Cookies and Tracking Technologies

We use cookies (the digital kind) and other tracking technologies to enhance your experience on our website. Cookies help us to:

  • Remember your preferences and settings.
  • Understand how you interact with our website.
  • Serve relevant advertisements and marketing communications.

You can manage your cookie preferences through your browser settings.

  1. Marketing and Communications

With your consent, we may use your personal information to send you marketing communications, including special offers, newsletters, and promotions related to our products and services. No one likes being spammed with junk that isn’t relevant, so if you feel that the info you receive form us isn’t for you, you can opt-out of receiving marketing communications at any time by following the unsubscribe link in the emails or contacting us directly. ‘Promise we won’t be offended.

  1. Sharing Your Information

Sometimes, sharing is caring, and although we guard your personal info closely, we may share your personal information with third parties in the following circumstances:

  • Service Providers: We may share your data with third-party service providers who assist us in providing our services, such as IT support, payment processing, and marketing services, but only if it’s in your best interests to do so.
  • Legal and Regulatory Requirements: We may disclose your information to comply with legal or regulatory obligations or in response to a valid court order or subpoena.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred to the new owner, who will treat your information with the same level of respect and privacy, as we do.
  1. Security of Your Information

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, use, or disclosure. Despite our expert team of world class IT Nerds working ‘round the clock, please note that no method of transmission over the internet or electronic storage is completely secure.

  1. Your Rights

You have the following rights regarding your personal information:

  • Access: We’re an open book, so you can request a copy of the personal information we hold about you.
  • Correction: If there’s anything you’d like to update or change, then simply request that we correct any inaccurate or incomplete information and we’ll gladly do so.
  • Deletion: You can request that we delete your personal information, subject to certain legal restrictions.
  • Objection: You can object to the processing of your personal information in certain circumstances.

To exercise any of these rights, please contact us at the details provided below.

  1. International Data Transfers

Your personal information may be transferred to, and processed in, countries other than your country of residence. We ensure that any such transfers comply with applicable data protection laws and that your information is protected to the same standard as in your country of residence.

  1. Changes to This Privacy Policy

These kinds of things are always changing, and we have a whole team who’s job it is to stay on top of the latest rules and regulations, that you never have to. We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We encourage you to review this Policy regularly to stay informed about how we are protecting your information.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices,  please feel free to get in touch and we’ll happily talk you through it.

1st 4 Men Insurance (Pty) Ltd. FSP39313.
 First floor, Unit 8, Central Park, 13 Esdoring Street, Highveld Technopark, 0157
 Email: info@first4men.co.za

 

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